Welcome to Gina TLV (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.
1. Acceptance of Terms
By using our website, you agree to these terms and conditions, our Privacy Policy, and any other guidelines or rules applicable to specific services that may be posted on the website.
2. Eligibility
2.1. You must be at least 16 years old to use our services or make purchases on our website. By using our services, you represent and warrant that you are at least 16 years of age.
2.2. If you are under 16 years old, you confirm that you have permission from a parent or guardian to use this website and to make purchases.
3. Product Listings and Descriptions
3.1. We strive to provide accurate descriptions of second-hand items. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.
3.2. All items are sold as-is and we make no guarantees about the condition of items beyond what is stated in the listing.
4. Pricing and Payment
4.1. All prices are in Israeli New Shekel and are subject to change without notice.
4.2. We reserve the right to refuse or cancel any order for any reason at any time.
4.3. Payment must be made through our approved payment methods at the time of purchase.
5. Shipping and Returns
5.1. Shipping costs and delivery times may vary depending on the destination and shipping method chosen.
5.2. We offer a 14 day return policy for items that do not match their description. Buyers are responsible for return shipping costs.
5.3. Cancellation Policy:
a. Orders can be cancelled without penalty within 24 hours of placement, provided the item has not yet been shipped.
b. For cancellations made after 24 hours or after the item has been shipped, a restocking fee of 10% may apply.
c. To cancel an order, please contact our customer service team at support@gina-tlv.com.
d. We reserve the right to cancel any order at our discretion before shipment. In such cases, you will receive a full refund.
6. User Conduct
Users agree not to:
6.1. Use the website for any unlawful purpose or in violation of these terms.
6.2. Attempt to gain unauthorized access to any portion of the website or any other systems connected to the website.
6.3. Harass, abuse, or harm another person through the use of our website.
6.4. Submit false or misleading information.
7. Intellectual Property
7.1. All content on this website, including text, graphics, logos, and software, is the property of Gina TLV or its content suppliers and is protected by copyright laws.
7.2. Users may not reproduce, distribute, or create derivative works from this content without express written consent from us.
8. Limitation of Liability
8.1. Gina TLV shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or services.
8.2. Our liability is limited to the amount paid for the specific item purchased.
9. Indemnification
You agree to indemnify, defend, and hold harmless Gina TLV, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses relating to or arising out of your use of the website or your violation of these terms and conditions.
10. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of Israel. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Tel Aviv, Israel.
11. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes indicates your acceptance of the new terms.
12. Privacy and Data Usage
12.1. We implement standard security measures to protect the confidentiality of user information to the best of our ability.
12.2. We commit to using customer information collected through the website solely for the purposes of operating the website and facilitating purchases.
12.3. Your personal information will not be used for any purposes beyond those necessary for website operation and order fulfillment without your explicit consent.
13. Contact Information
If you have any questions about these terms and conditions, please contact us at support@gina-tlv.co.il.
Phone number: 0542552952
Address: Pineles 5 Appt 3, Tel Aviv-Yafo